My 23-year-old daughter acknowledged the other day that I’m better than she is at finding stuff on Google. “That’s because I grew up with the Dewey Decimal System,” I replied. “And I had to wait for my mother to drive me to the library.” (Don’t know what the Dewey Decimal System is? Google it!) Last […]

Learning to “let go” is one of the toughest things to do at work sometimes. My 22-year-old daughter called yesterday to tell me she’s getting an intern. We just hired a recent college grad at theONswitch. The fine art of interviewing and delegation is a big step, especially when you’re young and have never managed anyone […]

We’re in the midst of the giving season. Soon it’ll be Thanksgiving. Your final tax payment will be sent to the IRS. You’ll be spreading holiday cheer and bonuses with your team members. How what about giving back to your community? Having a giving plan is important for all businesses – whether you’re volunteering time, […]

We’ve all made mistakes in our businesses and our lives. Some of them are doozies. We even repeat some of them a few times over. In the words of the ever-quotable Steve Jobs, “Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.” […]

Sudden business crises are inevitable. However, dropping your iPhone or running out of M&Ms when you are working late do not count. Audits, employee issues, accusations of crimes, cash flow problems, and technology fails are just a few of the potential “panic buttons” we all encounter at some point. Howard Bragman of Reputation.com emphasizes that the […]

Managing the work of other people – “bossitude” as I’ll call it for the purposes of this piece – is not something we are ever really trained for. I’ve managed the work of others for close to forty years as a corporate executive and as an entrepreneur, but no one ever really formally taught me […]

The smile, eye contact, and handshake are way underrated in the business world. I can track at least $1 million in new business revenue directly back to “humanity.” My first entrepreneurial venture launched ten years ago after my long career with big brands (Citibank, MasterCard, Reed Exhibitions) and I left the corporate world with NO […]