Landlord Support and Key Contacts

WeWork values the importance of our partnership with you. To ensure your questions and needs are addressed in a timely manner by our teams, see below for a list of key contacts, based on the type of support needed. 

When contacting WeWork, we are able to respond more timely to your request if you include any supporting documentation, the building address, and your WeWork Supplier and Building IDs.  We will respond to all inquiries as quickly as possible.

Open seating and stairway in the center of a pink hued WeWork common area

Landlord Payments

For rent statement submission, remittance and payment inquiries, VAT/GST invoices, or to update your banking/contact information, please contact landlordpayments@wework.com. 1 

Required VAT/GST compliant invoices must include the following:

  • Clearly labeled as “INVOICE”
  • Your VAT/GST ID
  • Correct WeWork legal entity name and address
  • VAT Rate and VAT amount on a separate line

Lease Management/Notices

Please send all legal notices pursuant to the terms of our lease. For legal notice inquiries, please contact legalnotices@wework.com. 2 

The tenant notice addresses for WeWork locations in the United States and Canada are as follows:

c/o WeWork Companies LLC
12 East 49th Street, 3rd Floor
New York, NY 10017
Attention: General Counsel

with a copy to:
c/o WeWork Companies LLC
12 East 49th Street, 3rd Floor
New York, NY 10017
Attention: Real Estate Department

with a copy to:
c/o WeWork Companies LLC
12 East 49th Street, 3rd Floor
New York, NY 10017
Attention: Global Lease Administration

Construction Management

For inquiries regarding space build out, confirmation of possession date, and removal obligations of WeWork, please contact your Delivery Project Manager. 

Tenant Improvements

For tenant improvement inquiries, please contact the following email address for your region:

US, Canada, & Israel: usci-ti-team@wework.com
Europe, Middle East, & Africa: emea-ti-team@wework.com
Latin America: latam-ti-team@wework.com
China: china-ti-team@wework.com
Japan: japan-ti-team@wework.com
Pacific: pacific-ti-team@wework.com

Facilities/Operations

For questions relating to building operations, please contact your onsite Community Management team.

1  For any requests impacting next month’s payment cycle, we must receive those requests 10 days prior to the due date to ensure timely processing.
2  Any legal notices received into legalnotices@wework.com will require submission pursuant to the terms set forth in our lease.  These will not be officially accepted until received under the terms in the lease.