WeWork On Demand Booking Policies and Guidelines

Desk Policy:

  • Desk bookings provide access to pantries, lounges, phone booths, common areas and the shared desk you booked; a separate booking is required to access meeting rooms.

Meeting Room Policy:

  • Meeting Room bookings include access only to the booked room for the time and duration booked. Building access will begin 30 minutes prior to the booking start time. 
  • To remain in the building beyond the length of a meeting room booking and have access to common areas, phone booths, and pantries users must make a separate meeting room or desk booking. 

Guest Policy:

  • Guests are not permitted with a desk booking. Desk bookings are valid for one person per account.
  • The number of guests attending a meeting room booking is limited to room capacity,  including the host. For guest access to common areas, phone booths, and pantries beyond the length of the meeting room booking, a separate desk booking for the guest is required. 
  • Guests should bring a valid ID and check-in with the Community team upon arrival. Hosts must be present prior to guest arrival and throughout the duration of the meeting room booking. Guests are permitted to access the building only during the duration of the meeting room booking

Cancellation Policy:

  • Desk and meeting room bookings can be canceled in the WeWork app at least 24 hours before the start time of the booking for a full automatic refund. Cancellations cannot occur less than 24 hours prior to the booking start time.
  • WeWork On Demand bookings made day-of can be canceled within 5 minutes of making a booking to receive a full refund. If you are outside the booking cancellation period, and need to modify a meeting room or desk booking, please contact help@wework.com.